SUPPORT
Access Help &
Common Questions
You’re not doing this alone. Whether you're facing a tech hiccup, have a question about your challenge access, or just need clarity on your next step — this is your dedicated hub. Our mission is your breakthrough, and that means providing support that’s fast, personal, and aligned with your growth. You’ve committed to change — we’re committed to backing you every step of the way.
How to Access a Course You Purchased?
Enter the Course from the Confirmation Page
After the customer submits their information on your checkout page, they will automatically be taken to a confirmation page on the next screen. They can click Start Now to begin the course.
Confirmation Email
After your purchase, you should have received a confirmation email from the email address [email protected] with a link to access the Course.
The email should look something like this:
Accessing the Course
from a New Device or Browser
If you open the link on a different device or browser from where you initially accessed the link, you will be prompted to log in or reset your password.
Didn't receive a confirmation email?
- Wait 5–10 minutes
- Check your spam or promotions folder
- Still missing? Email: support@livelifeonyourtermsofficial.com
- Response time: Within 24 hours (Mon–Fri)
Frequently Asked Questions
Q: “Where’s my course?”
After purchase, you were taken to your course page automatically.
You also received an email from Stan Store titled “Your purchase from Chad Napier.”
Inside that email is your personal Access Your Product link.
Q: "Didn’t see the email?"
Check your Spam or Promotions folder
Search your inbox for: stan.store or Your purchase from Chad Napier
Q: “Do I need an app or login?”
Nope. You don’t need to log in to anything.
The course is hosted directly through Stan. All you need is the email link.
Q: “Can I access it on my phone?”
Absolutely. The course is mobile-friendly and optimized for all devices.
Q: “Can I access the course anytime?”
Yes. The email you received acts like your private login — click that link anytime.
Q: “Is there a schedule or is it all unlocked?”
The 30-Day Challenge is designed to be taken daily — but all content is drip-released per day.